Privacy Policy

How we collect, use, and protect your personal information.

Introduction

This privacy policy explains how Glowing Pixels UG (haftungsbeschränkt) collects, uses, and protects your personal information when you use our services.

Data Controller

Glowing Pixels UG (haftungsbeschränkt) is the data controller responsible for your personal data.

Glowing Pixels UG (haftungsbeschränkt)

Coppistraße 12, 10365 Berlin, Germany

hello@glowing-pixels.com

Legal Basis for Processing

We process your personal data based on the following legal grounds: (1) Your consent (Art. 6(1)(a) GDPR) when you provide it voluntarily; (2) Performance of a contract (Art. 6(1)(b) GDPR) when processing is necessary for the provision of our services; (3) Legitimate interests (Art. 6(1)(f) GDPR) for website security and improvement; (4) Legal obligations (Art. 6(1)(c) GDPR) when required by law.

Data Collection and Use

Server Logs

We collect standard server log information including IP addresses, browser types, and access times.

Contact Forms

When you submit contact forms, we collect the information you provide to respond to your inquiries.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Server logs are retained for 30 days. Contact form submissions are retained for 2 years or until you request deletion. Cookie preferences are stored for 1 year.

Third-Party Processors

We may use third-party service providers to process your data, including hosting providers and email services. All processors are bound by data processing agreements and GDPR requirements.

Cookies and Tracking

We use essential cookies for website functionality, including language preference. For detailed information about cookies we use, please see our Cookie Policy.

We do not use tracking, analytics, or marketing cookies without your explicit consent.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

Your Rights

Right to Access

You have the right to access your personal data and information about how it is processed.

Right to Rectification

You have the right to have your personal data rectified if it is inaccurate or incomplete.

Right to Erasure

You have the right to have your personal data erased under certain circumstances.

Right to Restriction

You have the right to restrict the processing of your personal data under certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Right to Object

You have the right to object to the processing of your personal data under certain circumstances.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority in Germany is: Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, Graurheindorfer Str. 153, 53117 Bonn, Germany.

Contact Data Protection Officer

For data protection inquiries, please contact our Data Protection Officer.

Glowing Pixels UG (haftungsbeschränkt)

Coppistraße 12, 10365 Berlin, Germany

hello@glowing-pixels.com

Last updated: 2025-01-15